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Echo Plus with built-in Hub 1st Generation – Black

4.6 4.6 out of 5 stars 6,585 ratings

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Black
Echo Plus
  • Echo Plus is a simple way to start your smart home. It has a built-in ZigBee smart home hub, which allows for simple and direct setup of compatible ZigBee lights, locks, sensors, plugs, and in-wall switches from brands like Philips Hue, GE, and Yale. No additional hub required.
  • Echo Plus connects to Alexa—a cloud-based voice service—to play music, make calls, set timers and music alarms, ask questions, check traffic and weather, and more—instantly.
  • Just ask for a song, artist, or genre from Amazon Music, Spotify, Pandora, and more. With multi-room music, you can play music on your Echo devices in different rooms. Echo Plus can also play Audible audiobooks, radio stations, news briefs, and more.
  • Call or message almost anyone hands-free with your Echo device. Also, instantly connect to other Echo devices in your home using just your voice.
  • Improved speakers with Dolby processing deliver crisp vocals and extended bass to fill the room with immersive, 360° audio. Adjust the treble, mid, and bass levels with your voice.
  • With seven microphones, beamforming technology, and noise cancellation, Echo hears you from any direction—even while music is playing
  • Alexa is always getting smarter and adding new features and skills. Just ask Alexa to control your TV, request an Uber, order a pizza, and more.

We want you to know

Currently, stereo pairing, speaker groups, and multi-room music only support music playback over your wireless network, and do not support Bluetooth, 3.5mm AUX in, or TV/video connections.

Already have a smart home hub?

We recommend using Echo, Echo Dot, Echo Show 5, or Echo Show 8 to control your devices using just your voice by enabling the manufacturer’s Skill in the Alexa Skills Store.

Smart hub set-up is a snap.

Technical details

Echo Plus

Echo Plus

Size

9.2” x 3.3” x 3.3” (235 mm x 84 mm x 84 mm)

Weight

33.6 oz. (954 grams) Actual size and weight may vary by manufacturing process

Wifi connectivity

Dual-band Wi-Fi supports 802.11 a/b/g/n/ac (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.

Amazon Sidewalk

A shared network that can simplify Echo device setup and can help your device reconnect to your Wi-Fi router when you update your password or network name. Sidewalk uses a small portion of your internet bandwidth to provide these services to you and your neighbors, and is enabled on your device unless you have previously disabled the setting. You can disable Sidewalk at anytime. Learn more here.

ZigBee connectivity

Built-in ZigBee smart home hub supports ZigBee light bulbs, locks, plugs, and in-wall switches

Bluetooth connectivity

Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo or from Echo to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.

Audio

2.5” (63.5 mm) woofer and 0.8” (20 mm) tweeter

Alexa App

The Alexa App is compatible with Fire OS, Android, and iOS devices. A list of supported operating systems can be found here.

Accessibility Features

The Alexa app and Alexa-enabled products include several features for customers with accessibility needs related to vision, hearing, mobility, and speech. Learn more about Alexa accessibility.

Warranty and Service

1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Echo Plus is subject to the terms found here.

Looking for specific info?

Customer reviews

4.6 out of 5 stars
4.6 out of 5
6,585 global ratings

Customers say

Customers like the performance, sound quality, ease of setup, and music of the digital device. For example, they mention that it performs the same basic functions as other smart devices, the Zigbee technology works flawlessly, and that it provides an enhanced audio experience. Some appreciate the entertainment value. That said, opinions are mixed on voice recognition, connectivity, and value.

AI-generated from the text of customer reviews

1,104 customers mention918 positive186 negative

Customers like the performance of the digital device. They mention that it has a built-in hub, and works well. They also appreciate the Zigbee technology, which works flawlessly in all corners of their house. Customers also say that Alexa works well and is integrated with many smart devices. They say that home automation works well, and there are no issues with the device.

"...But now they work flawlessly. Let me tell you how I did that...." Read more

"...+ A constant integration of more services like Pandora, traffic and Amazon Radio stations..." Read more

"...All devices worked perfectly! I now have the meager beginnings of a smart home as well as Alexa functionality. I can't tell you how surprised I am!..." Read more

"Incredible piece of technology.I have this right center of my living room on an island kitchen counter...." Read more

920 customers mention749 positive171 negative

Customers like the sound quality of the digital device. They mention that it provides an enhanced audio experience, and that it plays loudly. They also say that the speaker is 1000 times better with Echo Plus than the dot, and it appears to be able to hear them more. Customers also appreciate the soothing waterfall sounds, and the fact that the microphones can hear a whisper even when it's playing loud music.

"...room and a Dot connected by 3.5mm Cable to a Heos speaker, with excellent sound. We put the two in a group. The sound is amazing!..." Read more

"...and even my Amazon Fire TV so it can provide an enhanced audio experience...." Read more

"...Much richer, more robust & MUCH better bass - yay! My 1st Echo sounds "tinny" now, compared to the Echo Plus...." Read more

"...The sound is more than adequate for any indoor entertaining and loud enough to bother neighbors in my building...." Read more

654 customers mention557 positive97 negative

Customers like the ease of setup of the digital device. They say it's easy to manage, provides simple setup and configuration of services, and integrates with supported connected home devices. They mention that connecting to smart bulbs was easy and that hooking up lights is really easy. Customers also love the convenience and peace of mind the Smart provides. They also say that the Alexa app is pretty simple and there are plenty of skills available for things.

"...And it isn’t difficult. No more running upstairs to push the button on the Philips hub to get bulbs to respond...." Read more

"...This provides simple setup and configuration of services and integration with supported connected home devices...." Read more

"...Using the Echo Plus as my only hub, the included Hue bulb connected in seconds, while also tying in with my 1st Echo...." Read more

"...The Alexa app is pretty simple and there are plenty of skills available for things the Echo does not already do on its own...." Read more

274 customers mention233 positive41 negative

Customers like the music player in the digital device. They mention it's nice to play music and have it shut off whenever they want. They love the ability to listen to music by just asking for it. The free music section is pretty good, and it fills their apartment too well with music. They also love easy access to music, news, weather, and schedules. Some mention that the product has excellent sound and can listen to Pandora radio.

"...The speaker is pretty good so listening to music is fine on this...." Read more

"...Love the playlists (especially classical focus in the morning) but, BUT there should be more options. Some of the playlists only have 5 songs...." Read more

"...The various echo devices are a great idea, but there are still problems I think with the Amazon computers and their interface with such devices." Read more

"...Compared to the dot the sound is far superior. Listening to music is great and the Echo Plus can fill the room without a problem (unlike the dot)...." Read more

211 customers mention211 positive0 negative

Customers find the digital device to be a ton of fun and a great household helper. They say it's fun to play with and ask odd questions. Customers also say it’s an interesting toy and great to have around playing games. They love playing jeopardy and streaming music. Customers describe the digital toy as dynamic and fun giving commands with immediate results.

"...takes over Miles's life, creating havoc for Miles and a fun story to watch...." Read more

"I actually really like the concept of the product. It is fun just to play around with, but difficult to operate, which I'll go into detail about..." Read more

"...It's pretty entertaining at times and its good for things like reading audible books, controlling the lights, and telling me the weather in the..." Read more

"...and is a great device to impress new guests that have never been exposed to Smart Devices" Read more

416 customers mention270 positive146 negative

Customers are mixed about the voice recognition of the digital device. Some mention that it is very sensitive and can pick up their voice from across the room without them. They also appreciate the ability to use a voice command to configure their new devices. However, others say that they are losing devices and having increasing difficulty recognizing voice commands for grouped devices. They say that Alexa will not find the skill or recognize your command, and that the sterile voice of Alexa is really uncomfortable.

"...+ Connected home control now with the integrated Z-Wave device hub and control of WiFI smart home devices like those from Belkin and TP-Link...." Read more

"...having problems with disconnecting from the network and not playing nice with Alexa. Philips finally replaced it under warranty...." Read more

"...to control all my devices, no more hubs, and the ability to use a voice command to configure my new devices...." Read more

"...So, all in all, the Echo Plus is good device, but I don't think it's that much better than the previous generation to warrant an upgrade...." Read more

249 customers mention97 positive152 negative

Customers have mixed opinions about the connectivity of the digital device. Some say that it pairs readily with multiple devices, is great for connecting headsets, and connects to their audible account. However, others say that they lose connectivity to the dot half the time, it won't connect to their wifi, and that they can't connection Z-WAVE devices to this hub.

"...well for about a year and then started having problems with disconnecting from the network and not playing nice with Alexa...." Read more

"...The Echo is also a very nice bluetooth speaker. It pairs readily with multiple devices - phone, computer and even my [..." Read more

"...Examples of problems1. Devices are no longer compatible with TP-link Kasa plugs. Yesterday morning the plugs were working fine...." Read more

"...You CAN NOT connect Z-WAVE devices to this hub, no matter what you read, Amazon will not tell you this unless you buy the hub, connect it, trouble..." Read more

214 customers mention94 positive120 negative

Customers are mixed about the value of the digital device. Some mention that it's worth the extra cost, and is an affordable speaker. They appreciate the streaming service, and the commercial free service. However, others say that the help is useless, and that the device is not as versatile as expected.

"...Conclusion: Terribly complicated set up. Expensive device that does the same as cheaper Echo Dot with the exception of the internal hub...." Read more

"...It does not require a paid subscription. I will keep it for my security system until I see a better alternative...." Read more

"...different devices purchased at different times are becoming increasingly unreliable and unusable...." Read more

"...in a Philips Hue white smart bulb, which made this a very reasonably priced purchase)...." Read more

Eliminates Need for Hue/Wink Hubs
4 Stars
Eliminates Need for Hue/Wink Hubs
Review after 5 days:Pro: Performs same basic functions as Philips Hue and GE Wink hubs.Con: Does not perform all functions. Cannot create scenes, cannot set sunrise/sunset timers, and third-party apps that rely on Hue hub will not work once you disconnect that hub.Pro: Changes color of lights for Hue bulbs with voice. If you only had Hue hub gen. 1, this will be a new feature for you. If you had Hue hub gen. 2, this is not a new feature. This is the primary reason I bought the Echo Plus.Con: Apple Home Kit will still require Hue hub gen. 2. Apple does not recognize Amazon devices.Pro: Controls all of my Hue and Wink bulbs and allowed me to disconnect those hubs.Con: Set up is a huge pain. I might be overly complicated for someone new to Alexa. The bulbs you own will already be paired to their respective hubs. Simply disconnecting the hubs does not allow Echo Plus to take over. You have to reset each bulb. Since Amazon advertises seamless and easy setup, this was a surprise and made me think I was doing something wrong. Setup took 1.75 hours for me. You have to look hard for instructions for your unique devices. The instructions are in the Alexa app.Pro: Faster response time for GE Wink bulbs. Previously would take up to 15 seconds for these bulbs to respond, now it’s instant just like Hub bulbs have always been.Con: None, this is a great and unexpected feature. Wink bulbs are much cheaper, and I assumed that’s why they were always slower. Nice that they have instant response now.Pro: Amazingly strong microphones, will hear a whisper even if it is playing loud music. Echo Dot (or any other Echo) can do this, but Echo Plus’ ability is impressive. Echo Dot did not do a good job of canceling out its own music.Con: It can hear you over loud music only if Echo is playing this music. Loud ambient sounds or music playing from some other speaker will prevent Alexa from responding to your commands. Amazon is well aware of this issue, and they now sell an Alexa-enabled remote control to use during this situations. I also own the Amazon Dash Wand (for the food delivery service), and it can be used to do the same. Of course, if you have to press a button on these remotes, then it’s no longer truly voice activated.Pro: Multi-room music plays in sync if you have multiple Echo devices. It also creates a home intercom system with the “drop in” feature.Con: None, this is a cool thing. But these functions are available on all Echo devices, including the Dot that is 1/3 the price.Pro: If you order now, Amazon is giving you a free Philips Hue bulb.Con: Even though it’s free, it’s an ugly, cheap-looking bulb. It’s not sleek glass like my other Hue bulbs. It’s frosted plastic. But then again, it’s FREE. You have to make sure the version you are ordering comes with the bulb. Both versions are the same price, and you might accidentally order the wrong one without the bulb.Conclusion: Terribly complicated set up. Expensive device that does the same as cheaper Echo Dot with the exception of the internal hub. The internal hub will replace some features of your ZigBee-enabled smart home devices, but will not give the full range of features you’re used to with their native hubs. Subjectively, I think the device is ugly. The other Echo products have more pleasing proportions.
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Top reviews from the United States

Reviewed in the United States on November 4, 2017
Color: BlackConfiguration: Echo PlusVerified Purchase
21 people found this helpful
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Reviewed in the United States on October 11, 2018
Color: WhiteConfiguration: Echo PlusVerified Purchase
One person found this helpful
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